Quality in Cumbria
In today's market, the visitor has more choice than ever before and their expectations are rising. Cumbria Tourism is committed to improving the quality of our visitors' overall experience - places to stay, eat and visit, as well as the people they come into contact with and the welcome they receive.
Cumbria Tourism offers FREE advisory visits to anyone considering having a grading assessment to guide you through the process and help you understand the standards. For further information contact: Alyson Rhind on 01539 825046 or email arhind@cumbriatourism.org
Accommodation Quality Schemes
It makes good business sense to have a quality grading with evidence showing that quality graded accommodation performs much better in terms of occupancy and profitability than non-graded. There are two quality schemes available to accommodation providers in Cumbria:
- National Quality Assessment Scheme (‘Stars')
Business Tourism
AIM Cumbria is the new quality accreditation standard for meetings and conference venues. further information
Visitor Attraction Quality Schemes
There are two opportunities for visitor attractions to demonstrate their commitment to quality and providing an excellent visitor experience.
- National Code of Practice for Visitor Attractions
- Visitor Attraction Quality Assurance Scheme (VAQAS) further info on VAQAS
Go Green!
The impact of going green can be far- reaching for even a small business. More and more consumers are making ‘green friendly' decisions about how to spend their money. go green
Accessibility
Under the Disability Discrimination Act you are required to make your business as accessible as possible to customers by making reasonable adjustments and training your staff. accessibility
